Banking Industry Customer Experience Survey
This study examines the causes and remedial measures of the ongoing bankingcrises in Ghana using cross-sectional survey research. The respondent agreedthat the bank-specific causes include poor corporate governance practices,severe capital impairment, severe liquidity impairment, high non-performingloan ratio, low profitability levels and small bank size. They also agreed thatthe banking industry-specific causes include poor banking regulation […]
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